DID YOU KNOW WE COULD DO THIS...

• Status: This lets us know where the office is at any given time - day or night. We encourage you to use this feature while in the call forwarding process. Avoid talking with an operator during a busy time and it will save you money.

• E-mail: We are able to e-mail all of your messages to you, instead of faxing. This enables you to check your messages from anywhere. You may save these e-mails in a folder for future use.

• Custom Greetings: Looking to save some operator time? Record a custom greeting to be played before your callers reach a live operator. Consider including your office hours and any other routine info that callers may ask for. This will cut down on your clients talking to a live operator inquiring when your office is open and when you will return.

• On-Call Scheduler: Did you know we can program your on-call in advance? What does this mean for your account? You no longer have to wait to talk to an operator only to tell them you are leaving for the day and “Joe” is on-call. This will save time and money, again avoiding that costly operator time. Just simply forward your calendar to us and our staff will program it right away.

• Web On-Call Calendar:  Want to take on-calls one step further? Ever call us and wonder who we have programmed for your on-call tonight? Now we can give you the ability to log into our system and enter your own calendar. Once you have entered it, we will see who is on-call immediately.  

• Web Message Retrieval: Do you ever wonder if you’ve missed a call? Maybe it’s a busy day and you would like us to help answer calls for you? Now you can log into our web based system and look at the messages we have taken for you. This system is accessible from any internet connection.  

• Web Logger Retrieval: You’ve heard of Call Logger before but would you like the ability to log into our system and hear those actual calls? Forget about the “he said, she said” game. Now you hear exactly what happened on that call. 

Give our Sales department a call today to find out how to gain access to any of these new features 800-933-6974!