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A "front desk" receptionist to answer and screen your calls for a fraction of the cost. Routine and urgent messages will be delivered to you in accordance with your instructions.

Lower the cost of live service with customized voicemail screening. If the call is urgent the caller can speak with a live Telephone Service Representative.

  • Voicemail
  • Email Text/Voice messages (eVoiceLink)
  • WAV Voice Messages
  • Call Patching
  • Cellular/Work/Home Phone
  • Pager
  • Fax

  • Inbound Order Entry - Single Item or Catalogue
  • Cross Sells - Up Sells
  • Requests for Information - Brochure Requests
  • Lead Capture - Answering FAQ's (Frequently Asked Questions)
  • Customer Service - Help Desk
  • Dealer Location Services

ACT Teleservices Headquarters
Spectrum Office and Technology Park
365 Willard Ave, Suite 2A
Newington, CT 06111

Ask for Colette

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ACT Teleservices Call Center
46 Robbins Road
Springfield, MA 01104

Ask for Valerie

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